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How do I integrate Annelite with my Freshbooks account?

IntegrationsBy Serge GJune 19, 2013

FreshBooks is a simple invoicing and time tracking service that helps you send, track and collect payments quickly. To link and sync your Annelite and FreshBooks accounts, follow these simple steps: In your Annelite account go to Settings > Add-ons. Click on the Activate link under the FreshBooks logo and enter your FreshBooks account (login)…

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How do I post a status update to multiple social network accounts at once?

IntegrationsBy Serge GJune 19, 2013

First, go to Settings > Add-ons and activate the networks. You can add several accounts for each, for example, your personal and company Twitter accounts. Second, make sure that the user you’re logged in as has permission to post status updates to social networks. To do so, click on your name in the top right…

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What is a user? Can multiple persons share the same user login?

Account & Misc.By Serge GJune 19, 2013

A user is a person who accesses your Annelite account. Users have their own username and password, preferences, settings and permissions. Every person who needs to access your Annelite account must have own user account. Multiple persons are not permitted to share the same user login.

What is the difference between admin and user?

Account & Misc.By Serge GJune 19, 2013

Admin is a user with additional permissions. Admins can add, edit, delete and assign users to Departments. Inside a department, admins choose which email identities users are allowed to use when sending messages. Unlike users, admins have access to the Account Dashboard and billing information.

What is an Account Owner?

Account & Misc.By Serge GJune 19, 2013

Account Owner is the only person who has access to billing information. Only account owners can cancel the account, or delegate account ownership to another user. The person who originally creates the Annelite account automatically becomes the account owner.

What happens with user data if I delete a user?

Account & Misc.By Serge GJune 19, 2013

All information in Annelite is user-independent. If you delete a user, all messages, contacts, activities and files will remain intact.

How does the risk-free 14-day trial work?

Account & Misc.By Serge GJune 19, 2013

During the risk-free 14-day trial period, you get to try the system before you decide to become a paying customer. Trial accounts get the same set of features and excellent support that Annelite is famous for. We will ask you to provide credit card information only if you decide to continue the service after the…

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