“Do not mass email”
This is a setting that you can enable to stop a contact from receiving any future mass email messages. You can still send a personal 1-on-1 email.
Why isn’t my IMAP folder structure copied to Annelite?
The IMAP folder structure isn’t copied because Annelite is a multi-user, smart, shared email client with its own folder structure and ingenious approach to email management. For these reasons, it isn’t designed to be compatible with other email storage solutions such as IMAP.
Where do the contact pictures come from?
The contact picture (a.k.a. avatar) may be pulled from a number of different sources. The first choice is Gravatar, a service which lets anyone to upload their avatars. Gravatars are identified by person’s email address, so if the contact email is a match, we will use that picture. If no Gravatar image is available, we…
DetailsWhen one user mark a message as read, will other users see it as read too?
Read/unread status of the message is per user. If one user marks a message as read, it will appear as unread to another user.
What precautions are taken to keep my data safe and secure?
We know that your customer data is one of your most valuable assets. We apply the best practices in physical and procedural security to keep your information safe: 128-bit SSL encryption protects your data as it travels between our servers and your browser. The same encryption is used by leading online banks. Annelite’s state-of-the-art application…
DetailsWhat makes Annelite the best CRM for small business?
Annelite is the cross between email and CRM. We pioneered the concept of email-based CRM back in 2005 and have been leaders in this field ever since. Conventional email management methods in combination with contact management and calendar apps just aren’t getting it done any more. Actually, that’s being kind. Getting things done using traditional…
DetailsWhat kinds of API do you offer?
We offer three types of API (which stands for Application Programming Interface) that allow you to integrate your Annelite account with external websites, systems and processes: Web form API Email API Developer API v3 Developer API v2 (deprecated)
DetailsWhat is the Response Library?
The Response Library consists of templates that can be automatically inserted into the body of email. When the number of responses in your library exceeds twenty, the dropdown selector will be automatically replaced with a search box. Simply start typing the first few letters and select the desired response from the instant autosuggestion list. Response…
DetailsWhat is the difference between Groups and Tags?
Contact Groups don’t change much over time and remain more or less constant for your business. They can have hierarchy and be organized into categories. While in theory you can create as many groups as you’d like, they are limited in number from the practical standpoint. Having too many will make the list too long…
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