The IMAP folder structure isn’t copied because Annelite is a multi-user, smart, shared email client with its own folder structure and ingenious approach to email management. For these reasons, it isn’t designed to be compatible with other email storage solutions such as IMAP.
This happens when your server returns an error. More often than not it has to do with an authorization issue or permissions. Each server returns its own errors. [screenshot with error] If you contact support for help, the following information is required: The actual error message – copy & paste or attach the screenshot Login…
To unlink a message associated with a contact, open it for preview, click Action and select Unlink.
Annelite automatically assigns email to a contact based on the “From:” address. Often people will reply from a different email address, the one which isn’t in your database. In this case, email will appear as Unassigned with a question mark icon instead of avatar. Click Assign this email to existing contact, search, then select the…
After you delete a contact, email messages that were associated with it will be automatically unassigned, then moved to Trash.
Message filters allow you to do a number of things with incoming emails based on the criteria you define. For example, you can automatically create a contact from incoming email, move email to another folder, assign contact to an autoresponder email campaign, trigger an auto-reply, etc.
You can upload any number of files or documents to each department that will be shared among your team. Shared files can be attached to messages without having to upload the file from your local hard drive every time you compose an email.
Read/unread status of the message is per user. If one user marks a message as read, it will appear as unread to another user.
We offer both spam-filtering and anti-virus protection to our paying customers. Only email accounts (your-name@annelite.net) are protected. If you are using Annelite to download email from remote IMAP or POP servers, then spam and anti-virus protection are the responsibility of your email service provider. If your POP or IMAP email provider doesn’t offer spam filtering,…
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